Frequently Asked Questions
Choosing the right material, understanding the timeline, knowing what to expect on install day, it's a lot.
Here are answers to the questions we hear most often.
How does the process work?
It starts with a visit to our showroom, where you'll browse our material selection and work with our team to find the right fit for your project. Once you've chosen your stone, we'll schedule an on-site measurement at your home. From there, we fabricate your countertops in-house and handle the full installation.
Do I need to have my measurements ready before coming in?
No, however any measurements you have are useful for getting a ballpark estimate, but we always send one of our team members to measure on-site before fabrication. That field measurement is what drives the final job.
How long does the process take from start to finish?
Once we've completed your on-site measure, turnaround is typically 5 - 7 days to install. We have 120+ slabs in stock at our warehouse, so there's no waiting on material orders. We also work with several local distributors who have their own showrooms for even more options.
What materials do you carry?
We stock quartz, granite, quartzite, soapstone, and marble. All of our stones are available to view in person at our showroom. If you find something you love and want to see it in your space, we have samples available to take home.
What's the difference between quartz and natural stone?
Quartz is an engineered material with consistent in color and pattern, non-porous, and requires no sealing. Granite, quartzite, and marble are natural stones, meaning each slab is unique. Natural stone requires periodic sealing and some materials (like marble) are more prone to etching from acidic substances. Our team can walk you through the pros and cons of each based on your lifestyle and how you use your kitchen, bath or home areas.
How do you work with my contractor, or do I need a contractor?
Either way works. About half our jobs come directly from homeowners, and half come through contractors, builders, and designers we work with regularly.
If you're working with a trade partner, we'll plug right into their process. They can bring you in for slab selection, or send us the plans and we'll coordinate template and install around the rest of the schedule. We're used to being one piece of a bigger project, and we keep the GC in the loop on dates so nothing stalls the trades behind us.
If you're managing the project yourself, that's just as normal here. We handle the template, fabrication, and installation in-house, so you're dealing with one company from slab to finished top. We can remove and haul away your existing countertop, and plumbing disconnect and reconnect can be added on. Just let us know when we measure so it's built into the quote.
Where are you located and what areas do you serve?
We're located at 4093 Leap Road in Hilliard, OH. We serve the greater Columbus area. Contact us if you're unsure whether we cover your zip code.